We may collect personal information directly from you, such as information you enter on this site, you provide to us in connection with the purchase or sale of goods or services, from publicly available sources, and from third parties. The type and amount of information we collect about you varies according to how you use this site and what information you give to us.
“Personal Information” means personally identifiable information, such as your name, position, company, street address, telephone number, email address, and other identifiers that permit personal, physical, or online identification of a specific individual.
There are certain site features that require you to provide certain personal information. For example, we collect personal information when you make a request for a proposal or other request for contact.
When you make a purchase, we may also collect your credit card information as additional personal information. We will use credit card information only to complete the transactions you have requested. If Greyhawk Signs processes your product or service order, it may send your data to, and use the resulting information from, credit reference agencies to prevent fraudulent purchases, and to credit card transaction processing services.
Providing us with personal information is entirely optional and voluntary
We may also collect and store non-personally identifiable information about your visit whenever you interact with our websites. For example, we may automatically collect your domain name; IP address; means of entry to the site; the type of browser and operating system used to access the site; browsing history; the date, time and duration of each visit; your preferred language, and the pages you visit.
Once collected, we may use your personal information in a number of ways, including, but not limited to, communicating with you to provide information about Greyhawk Signs to fulfill your request for our products or services; to respond to your comments and inquiries; and to offer you other products or services.
We may also share your personal information with our vendors, subcontractors, and suppliers for the purposes of order fulfillment.
Personal information you have provided may be used in combination with other information obtained through other means. For example, we may use your name, company, and email address provided to us in conjunction with obtaining third-party credit reference information when you submit a credit application to us.
We may photograph or video record the completion of a sign repair or installation. These images and videos will generally be used for proof of our performance and in connection with our marketing/publicity materials.
Non-personally identifiable information, including information automatically gathered by our Web servers, is used in many ways, including, but not limited to, to determine overall site traffic, popularity of areas of the site, what our users are looking for, and from where our users are linking to us. This information may also be used for aggregate statistical reporting, to improve the design and content of our website, and to enable us to personalize your Internet experience.
Greyhawk Signs does not disclose personal information to third parties except in the following instances:
- The personal information provided to us may be transferred, disclosed, or shared with third parties to fulfill a request for our products, programs, or services and to those who may be engaged by us specifically to handle and deliver certain activities and perform other technical and processing functions. They have access to Personal Information needed to perform their functions but are not given permission to use it for other purposes.
- We may also disclose personal information to third parties: (1) when required by law or when the information is pertinent to judicial or government investigations or proceedings; (2) to protect and defend our rights and property, or to protect the personal safety of our officers, personnel, or members of the public in appropriate circumstances; (3) when necessary to protect our interests, our website, the safety of its users, or the public; (4) to assist with auditing purposes; or (5) permit us to pursue available remedies or limit the damages that we may sustain.
We do not solicit or knowingly collect information from minors under the age of 13, in compliance with the Children’s Online Privacy Protection Act (COPPA). If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact Greyhawk Signs directly. We will delete such information from our files within a reasonable time.
Our sites may contain links to other sites. Other sites have their own information practices that may be different than ours. If you choose to use any of these links, you will be leaving our website and going to a third party (external) website. We are not responsible for the privacy practices at these external sites or their use of any information they may collect from you.
In addition, you may have linked to our websites through another site. In such cases the site you linked from may collect information from users who click on the banner or link.
Our website users and customers may modify, correct, change, or update personal information that we have collected or may initiate the removal of their personal record from our systems by contacting Greyhawk Signs.
We take reasonable precautions to prevent the loss, misuse, or alteration of your personal information. We cannot and do not guarantee the security of any personal information you transmit to us through or in connection with the website.
For certain services, it may be necessary to collect payment to conclude the transaction. In such circumstances we use industry-standard secure socket layer (SSL) encryption and rely on third-party services for PCI compliance. Although we take reasonable measures to safeguard against unauthorized disclosure of a user’s data or personal information, we cannot control all Internet transmissions and cannot guarantee or warrant that data or personal information transmitted to us will never be compromised, accessed, or disclosed.
If you have any questions about the retention periods for holding your personal information, please contact us.
A “cookie” is a file that a website stores in a user’s computer for future reference. Individuals may set their browsers to reject cookies; however, there are Greyhawk Sign services that may not function unless the user accepts the cookie. “Cookies” may be utilized by third parties that we contract with to provide certain functions. You may block or disable cookies or other trackers by changing the settings on your browser.
You can correct or change certain information in our records, such as your address and contact information.
You have the option to “opt-out” of having your personal information collected by us or used by us for secondary purposes. Please note that some or all of the user provided information may be required in order for our website to function properly or to provide services.
If you have provided us with your email address to subscribe to one of our services or to receive notifications or updates about one of the offerings and you wish to change your address or no longer wish to receive these communications, simply follow the unsubscribe instructions that appear in these email communications.
Periodically we may make changes to this policy. Any such change will be effective immediately upon posting on our website.